Return Request Form
Returns–
All products can be returned on or before 60 days of the purchase date for a refund as part of our 100% satisfaction guarantee (excluding Body Armor). No restocking fees (except for Body Armor), and no questions asked – if you don’t like the product, you can simply return it for a refund within 60 days.
Body Armor Return Policy:
Steel Body Armor: Returns or exchanges must be submitted within 7 days of receiving the item. No returns or exchanges will be accepted after this 7-day window.
Composite Body Armor: All sales are final. No returns or exchanges will be accepted for composite body armor, regardless of the time frame.
To initiate a return please fill out the electronic request form below. After submitting the request, please allow us 1-2 business days to process and respond to your return request. (We are closed weekends and holidays)
Return Shipping Costs:
We will pay for the cost of returning the item on defective product. If you have changed your mind or ordered the wrong product we will deduct the cost of shipping from your refund.
For Exchanges please notate your intent for exchange in the notes section of this form. For any questions please feel free to contact support@civiltac.com